Pixelink's goal is to make digital imaging simple. If you're having trouble with our camera, the SDK or API, please do not hesitate to contact us. If you have any feedback or suggestions on how we can make things even simpler for you, please let us know.
https://pixelink.com/support-camera/contact-support/
Before you contact us: we will need to know a few things about your camera and which version of the SDK/API you have. All information needed is displayed by clicking About in Pixelink Capture, or in Capture OEM's Help\About dialog, so please include that information in any correspondence.